In the following, Firm Learning GmbH (hereinafter referred to as "Firm Learning" or "we") informs you about the processing of personal data in connection with the use of our services and products as a customer (e.g. visiting the website and booking an online course) and the rights to which you are entitled under European Data Protection Laws.
1. Contact details of the Controller
In the context of processing in which Firm Learning independently decides on the type and manner of data processing, Firm Learning GmbH, Leopoldstraße 23, 80801 Munich, info@firmlearning.com is the controller in terms of data processing.
2. Definition of personal data
Personal data means any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject").
3. What information does Firm Learning process, for what purposes, and on what basis?
a) As part of your visit to the website, https://www.firmlearning.com or its subdomains.
Provision / access to the website
When you access the website https://www.firmlearning.com, the processing of the following data is necessary to provide the website (Art. 6 para. 1 f) GDPR): The requested website URL, the website from which the URL was requested, the date and time of the website access, type and version of the browser used and your IP address. If you call up individual functionalities of our website (e.g. read-aloud function, translation), your IP address will be processed for the duration of use for technically necessary reasons (Art. 6 para. 1 f) GDPR).
Log files when the website is called up
When you visit our website, the following data is logged in a file (log file), unless otherwise stated elsewhere in this privacy policy: The requested website URL and the URL of the website from which the file was requested, the stored cookies, the status of access (file transmitted, file not found, etc.), date and time of access, amount of data transferred as part of the connection, type and version of the browser used, language used, destination of automatic browser redirection and your IP address shortened by the last octet. We process this data for the identification and elimination of technical faults (Art. 6 para. 1 f) GDPR). Log files are generally deleted no later than seven days after creation. However, in the event of a violation of legal interests or in a corresponding case of suspicion, the log files concerned may be retained in individual cases until clarification and, if necessary, for further prosecution (e.g. in the case of criminal offences such as fraud). This applies accordingly to errors and malfunctions until they have been rectified.
Newsletter
You will receive a newsletter if you register for a corresponding service via a corresponding registration link on our website https://www.firmlearning.com or on other Firm Learning social media platforms (LinkedIn, TikTok, YouTube, Twitch, Facebook, Twitter) and give your consent to this (Art. 6 para. 1 a) GDPR). Following your registration, we will send an e-mail to the e-mail address you provided, asking you to confirm your e-mail address. Only after the confirmation link contained in this e-mail has been clicked will you receive our newsletter. The data you provide will only be processed for the purpose of providing the newsletter. In this context, the data you provided when registering for the newsletter will be deleted immediately after unsubscribing from the newsletter. To unsubscribe from the newsletter, click on the unsubscribe link that is available in each of our newsletters. Subsequently, you will not receive any further newsletters of the booked newsletter service from us. A tracking pixel is set in our Firm Learning newsletter (legitimate interest according to Art. 6 para. 1 f) GDPR). The data collected in this way will be stored in addition to your data that you provided when registering for the newsletter. Your data will be processed automatically in order to evaluate your interests and, on the basis of this, to send you tailor-made offers by e-mail.
You can revoke your consent to our newsletter with reference to interest and the associated use of pixels by unsubscribing from it. A separate revocation of the pixel use is not possible.
Embedded videos
You can watch embedded videos on various subpages and areas of our website. In order to display the requested video, the processing of your IP address is technically necessary (Art. 6 para. 1 f) GDPR). The processing of your IP address for playing a video only takes place after you have clicked on the play button of a video. You can avoid this data processing by not clicking on the play button of a video. When playing a video, you can stop this data processing at any time by closing the browser. The IP address is not processed after the connection has been disconnected (the video has been loaded or the browser has been closed).
Cookies
Under certain circumstances, we and our partners store small text files, so-called "cookies", on your computer when you visit our website in order to recognize users. Cookies help us, among other things, to make our online offer user-friendly and tailor-made. You have the option to configure the setting of cookies at any time. For example, you can set your browser so that it informs you in advance about the setting of cookies, or you can refuse to accept cookies completely. The refusal of cookies can technically lead to a restriction of functionality in certain cases. Targeting cookies are basically used to show you interest-based advertising. When you visit another website, your browser's cookie will be recognized and you will be shown selected advertising based on the information stored in this cookie. Tracking cookies can be used to measure the reach of our own offer. The cookie set allows us to track, among other things, which website was visited before accessing our website and how our website was used. We use this data to optimize our website, among other things, by evaluating the campaigns we have carried out. Technically necessary cookies are those that are necessary for the smooth functioning of our website.
In the case of data processing on the basis of Art. 6 Para. 1 S. 1 f) GDPR, we process your data to optimize our website.
Facebook (Meta), LinkedIn, Google, ConvertKit Pixel
This website uses the visitor action pixels from Facebook (Meta), LinkedIn, Google, ConvertKit to measure conversions.
The provider of the Facebook Pixel service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries.
The provider of the LinkedIn Pixel service is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. However, according to LinkedIn, the data collected is also transferred to the USA and other third countries.
The provider of the Google Pixel service is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. However, according to Google, the data collected is also transferred to the USA and other third countries.
The provider of the ConvertKit Pixel service is ConvertKit LLC, 750 W Bannock St 761, Boise, Idaho, 83701, United States. However, according to ConvertKit, the data collected is also transferred to the USA and other third countries.
The above-mentioned pixels can be used to track the behavior of site visitors after they have been redirected to the provider's website by clicking on a Facebook ad, a LinkedIn ad, a Google ad or a ConvertKit ad. As a result, the effectiveness of the respective advertisements can be evaluated for statistical and market research purposes and future advertising measures can be optimized (Art. 6 para. 1 lit. f) GDPR).
The data collected is anonymous for us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by the respective provider, so that a connection to the respective user profile is possible and the respective above-mentioned provider can use the data for its own advertising purposes, in accordance with the respective data protection guidelines of the providers. This allows the respective provider to enable the placement of advertisements on their pages as well as outside. This use of the data cannot be influenced by us as the site operator.
The data transfer to the USA is based on the standard contractual clauses of the EU Commission.
Social media buttons for sharing content
This website offers so-called "social media buttons" for the social networks YouTube (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ), LinkedIn (LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA), Instagram (Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland) Facebook (Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland), TikTok (TikTok Technology Limited 10 Earlsfort Terrace D02 T380 Co Dublin 999930 Ireland ("TikTok Ireland"), and TikTok Information Technologies UK Limited, 6th Floor, One London Wall, London, EC2Y 5EB, United Kingdom. ("TikTok UK")., Twitch (Twitch Inc. 50 Bush Street, 2nd Floor, San Francisco, CA 94104 USA., With the buttons for sharing content on YouTube, Facebook, Instagram, Linkedin, Twitch, TikTok, you can easily recommend our pages to your friends on the social media platforms you use. When you visit our website, no data is automatically transmitted to the social networks concerned. Only when you have clicked on a social media button, your browser establishes a direct connection to the server of the social network. Even if you are not a member of one of the social networks, there is a possibility that they may store your IP address. We have no influence on the scope of the data collected in this way by the operators of the social networks. If you are logged in to one of the social networks at the same time, the operator can assign the corresponding calls to your account with the respective social network. For details on the purpose and scope of data processing, collection and use by YouTube, Instagram, Facebook, LinkedIn, Twitch, TikTok, and your rights and setting options in this regard, please refer to the respective privacy policy (see below).
If you do not want social networks to collect data about you via our website, you do not click on the buttons.
b) Booking online trainings
If you are interested in booking an online training course (fulfillment of a contract Art. 6 para. 1 lit. b) GDPR) via the website https://firmlearning.com you will be redirected to a sales page of the Teachable platform. The contract for the sale of the training (in particular the "Communications & Slide Writing Academy") is concluded between you and Teachable.
c) Other services
Firm Learning offers further services in the field of consulting and training (fulfillment of a contract pursuant to Article 6 (1) (b) GDPR), such as the provision of live training formats. Firm Learning processes personal data of clients and training participants insofar as this is necessary for the provision of the service.
4. Recipients of personal data
To the extent necessary for the fulfillment of the above-mentioned purposes, the following recipients have access to your personal data to the extent necessary:
● Employees of our company
● Processors who support us in data processing in the context of order processing in the area of IT and network operation, analysis/evaluations, call centres, customer service, postal processing, document / data carrier destruction, lettershop, printing, archiving, identity checks, credit assessment, fraud prevention, sales partners, advertising and marketing, market research, operation of online offers, websites and apps. These service providers have been carefully selected and are subject to strict contractual agreements, including confidentiality.
● Other recipients outside our company who do not work for us within the scope of order processing:
● Telecommunications service providers, e.g. to make calls, send SMS, etc.;
● distributors and other companies that assist us in distributing our products;
● banks, e.g. to carry out direct debits;
● providers of payment services, e.g. for alternative payment methods;
● debt collection agencies, e.g. for the collection of outstanding debts;
● credit agencies (see section 9 for more information);
● Tax consultants/auditors, to ensure and check the accounting of legal requirements (e.g. tax law requirements);
● Lawyers, to represent and enforce our legal interests;
● Logistics providers used for mail delivery.
● These recipients are also obliged to comply with data protection due to legal or professional obligations or contractual agreements.
● government agencies (e.g. requests for information from investigating authorities) or natural/legal persons (e.g. for the assertion of claims) in individual cases on the basis of legal obligations
5. Data Processing in Third countries
As a matter of principle, we only process your personal data in the European Union.
However, personal data will also be processed outside the European Union (so-called third countries) if there is an "adequacy decision" by the European Commission (Art. 45 GDPR) for this third country, "appropriate safeguards" (Art. 46 GDPR) or "internal data protection regulations" (Art. 47 GDPR) are in place at the recipient. If necessary, additional measures will be agreed with the beneficiary in the third country. General information on the adequacy decisions can be found at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_de, on the appropriate safeguards in place at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_de and on the internal data protection rules at Get https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/binding-corporate-rules_de. For more information, you can contact Firm Learning.
In addition, your personal data will be processed in third countries if it is necessary for the fulfilment of the contract (e.g. provision of the training), if you have consented or if there is a legal obligation.
6. Deletion of personal data
As a matter of principle, we delete personal data when it is no longer required (see above purposes).
7. Your Rights
As a data subject within the meaning of the GDPR, you have the following rights:
● You have the right to receive information about your processed data (Art. 15 GDPR).
● If you wish to correct incorrect personal data or complete incomplete data (Art. 16 GDPR), you can generally do so in the online self-service area.
● Under certain legal conditions, you have the right to have your personal data deleted (Art. 17 GDPR).
● Under certain legal conditions, you have the right to restriction of processing (Art. 18 GDPR).
● Under certain legal conditions, you have the right to receive or transfer personal data concerning you (Art. 20 GDPR).
● You have the right to revoke your consent to the processing of your personal data at any time with effect for the future. The legality of the processing carried out on the basis of the consent until the revocation remains unaffected by the revocation. We will inform you how to declare the revocation when you obtain your consent.
● You have the right to object under certain legal conditions. We will inform you about this in the following section of this privacy policy.
To exercise your right to information, please contact info@firmlearning.com.
Alternatively, you can also submit your request to us in writing:
Firm Learning GmbH, Leopoldstraße 23, 80801 Munich, Germany
In addition, you have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR). You can contact the data protection supervisory authority for this purpose.
8. Your right to object (Art. 21 GDPR)
You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data which is carried out on the basis of Art. 6 para. 1 f) GDPR; this also applies to profiling based on these provisions. We will then no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the purpose of asserting, exercising or defending legal claims. You can file such objections under info@firmlearning.com.
If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of such personal data for the purpose of such advertising; this also applies to profiling to the extent that it is related to such direct marketing. We will then no longer process your personal data for this purpose.
Alternatively, you can also submit your objection to us in writing:
Firm Learning GmbH, Leopoldstraße 23, 80801 Munich, Germany.
9. Changes to the Privacy Policy
Since changes in the law or changes in our internal company processes may make it necessary to adapt this privacy policy, which we reserve the right to do accordingly, you can access the current version of the privacy policy at https://www.firmlearning.com/privacy-policy. Older versions of this leaflet can be requested at info@firmlearning.com or in writing (Firm Learning GmbH, Leopoldstraße 23, 80801 Munich).